Social workers put a human face
On bureaucracy, a smile on the machine.
Client-centered, they navigate between
Interests in a very narrow space.
All that they can do will rarely do,
Life and budgets being what they are.
Will and knowledge only go so far.
One pushes hope, but must push paper, too.
Roles come with scripts that well-trained players read,
Knowing both the function and the need.